Accessibility

Allica Bank Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Allica Bank Limited takes the following measures to ensure accessibility of Allica:

1. We include accessibility throughout our internal policies.
2. We assign clear accessibility targets and responsibilities.
3. We employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Allica is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Allica. Please let us know if you encounter accessibility barriers on Allica:

Phone: 0330 094 3333 

Email: customer.services@allica.bank 

On social media; Twitter: @AllicaTeam

Compatibility with browsers and assistive technology

Allica is designed to be compatible with the following assistive technologies:

All browsers with the current version, plus the previous version operating on Windows and MacOS.

Technical specifications

Accessibility of Allica relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Allica Bank Limited assessed the accessibility of Allica by the following approaches:

1. External evaluation
2. Specialist agency input