Customer Stories

Iceni Financial Advisers

Iceni Financial Advisers had an opportunity to acquire two of its competitors’ client books. Allica Bank made them an offer just ten days after their loan enquiry.

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Introduction

Iceni Financial Advisers is a Norfolk-based financial advisers led by Joe Dunn, who founded the firm in 2012.

When presented with the opportunity to grow the business by purchasing the client books of two competitors, Joe got in touch with Allica to explore the possibility of a loan. Our relationship-based approach meant we were able to make them a credit-backed offer in just ten days from their enquiry.

“We were really pleased with the result and how Allica have helped. If you were dealing with 20 different people at a call centre, I don't think it would've happened."

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Joe Dunn
Owner, Iceni Financial Advisers

Who are Iceni Financial Advisers?

Iceni Financial Advisers are a team of 11 people based in Drayton, near Norwich. Owner Joe Dunn started the business in 2012 and they now look after the needs of around 1,000 clients.

Iceni offer traditional financial services products like investments and pension advice, mortgage broking, insurance and tax advice.

Norfolk-based financial advisers

Founded by Joe Dunn in 2012

Employs 11 people

The story

Since being founded in 2012, Joe has steadily grown Iceni, now with a team of 11 people and 150 years of collective experience. “The thing that sets Iceni apart is our size,” he said. “We’re large enough to have access to a full compliance suite and modern software and facilities, but small enough so that when you pick the phone up, you know who you’re talking to.”

In 2023, Joe was presented with the opportunity of growing his business by acquiring the client books of two competitors, both of whom wanted to retire.

“They were struggling with the regulatory burden that being a financial services company can bring,” Joe explained. “And it just seemed like a really good fit. They were also independent, so their clients were used to a similar level of service that our existing clients already experience – we can just offer that little bit more. It's a bit of a compliment that they would sell to us.”

"Having a one-to-one relationship with your bank manager is great. Matt was really easy to speak to. Always returned my calls. Made sure everything moved along and got the deal pushed over the line."

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Joe Dunn
Owner, Iceni Financial Advisers

How Allica Bank helped

Joe found Allica Bank by searching online and sent us a message through our website. Within just a couple of days a meeting had been arranged with his new relationship manager, Matt West, to discuss the prospect of a £340,000 loan to make the purchases.

When Matt and the Allica underwriting team looked at Iceni’s books they saw a strong business performance and good evidence of profitability with Joe, an experienced independent financial adviser, at the helm.

“Allica Bank was quite different to a lot of the high street banks. The interest rates were very similar, but we're purchasing goodwill, which is an intangible asset – not like a lorry or a truck. Allica had to have a lot of trust in us to lend us the money,” said Joe.

Matt saw a way to do this using the UK government’s Recovery Loan Scheme (RLS) – an initiative designed to help banks lend to more businesses by reducing the risk. (Find out more about the Recovery Loan Scheme.)

“We took them from initial enquiry to credit-backed offer inside 10 days, which for this type of lending in the market is very good going. It's something I was really proud and pleased to support Iceni with,” Matt explained. “They're a well-supported business. Joe is exceptionally experienced, both as a business leader and a financial adviser, which is ideal when you're looking at lending some money without the security of property.”

The key here, Joe said, was the support of his relationship manager. “We were really pleased with the result and how Allica have helped. If you were dealing with a call centre or 20 different people who were just reading notes and trying to help, I don't think it would've happened.”

“Having a one-to-one relationship with your bank manager is great,” Joe stressed. “Matt was great. He’s really easy to speak to. Always returned my calls. Made sure everything moved along and got the deal pushed over the line.”

“We took them from initial enquiry to credit-backed offer inside 10 days, which for this type of lending is very good going.”

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Matt West
Relationship Manager, Allica Bank

What’s next for Iceni Financial Advisers?

With the two new client books acquired, Joe can turn his attention to the future, having built a reliable pipeline of future revenue.

“Now the acquisitions have taken place, the future looks a lot more secure for Iceni Financial Advisers, and with a larger client bank we should have a more secure foundation,” commented Joe.

“Iceni is a great business because it has a number of years of profitability that sits behind it, and hopefully we're going to be part of that journey in the longer term,” said Matt. “I am looking forward to what we can achieve together.”

"Now the acquisitions have taken place, the future looks a lot more secure for Iceni Financial Advisers. With a larger client bank, we should have a more secure foundation."

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Joe Dunn
Owner, Iceni Financial Advisers

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