Welcome AIB Customers | Expert SME Banking

Hello AIB customers!
We’re Allica Bank.

Below you'll find a bunch of information about your move over to Allica Bank.

However, your relationship manager will be happy to help if you have any further questions, or want to talk more generally about your business.

Read FAQs

But first, let us introduce ourselves…

Allica Bank was built especially to serve established businesses like yours. And we’re excited to welcome you to the family.

At a time when many banks are replacing human relationships with faceless call centres, we are committed to providing every business with a dedicated relationship manager. Someone that knows you and can provide expertise tailored to your business. And, of course, we have great technology too, to make dealing with us as easy as possible.

We’ve found a real hunger for our reimagined take on relationship-based banking. We’re proud to have a 4.5 star rating on Trustpilot, received extensive coverage in the press – including from The Times, the FT and Martin Lewis’s MoneySavingExpert – and have won multiple industry awards.

Allica Bank currently offers personal and business savings accounts, and a range of lending products. We have also recently launched our Business Rewards Account – a current account designed especially for established businesses, with no monthly fees and great cashback.

Based out of our Milton Keynes, Manchester and London offices, and with relationship managers working directly with businesses up and down the country, we do hope we get to meet you in person soon!

FAQs

As an Allied Irish Bank (GB) customer, you’ve probably got some questions about what your move to Allica means for you and your business.

We’ve tried to answer most of these below, but feel free to reach out to AIB or Allica if you want to talk to us directly, using the contact details below.

General

Who are Allica Bank?

Allica Bank is a UK authorised and regulated bank, that was built especially to serve established businesses like yours. And we’re excited to welcome you to the family.

We’re not like most other banks. At a time when many banks are replacing human relationships with faceless call centres, we are committed to providing every business with a dedicated relationship manager. Someone that knows you and can provide expertise tailored to your business. And, of course, we have great technology too, to make dealing with us as easy as possible!

We’re proud to have a 4.5 star rating on Trustpilot, have received extensive coverage in the press – including The Times, the FT and Martin Lewis’s MoneySavingsExpert – and won multiple industry awards.

Allica Bank currently offers attractive savings rates for both personal and business savings accounts, and offers a range of business lending products. We are soon-to-launch a Business Rewards Bank Account with mobile and web banking and attractive cashback rewards.

We have employees based out of our Milton Keynes and London offices, and Relationship Managers based up and down the country, we do hope we get to meet you in person soon!

Is my money with Allica Bank safe?

Yes. Allica Bank is authorised by the Prudential Regulation Authority (FRN: 821851) and eligible savings customers’ money is protected by the FSCS (up to £85k). Read more here.

Is Allica Bank regulated?

Yes we are. Allica Bank is authorised by the Prudential Regulation Authority (FRN: 821851) and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.

What happens next?

There’s nothing you need to do right now. We will work closely with Allied Irish Bank (GB) to make the transition as easy as possible.

You will be contacted nearer the time of your transition with details of what will happen next. This is planned to happen in two phases between March and June 2022. In the meantime, if you’d like to speak to someone now you can contact Allied Irish Bank (GB) on 0345 6461505 (available between 09.00 – 17.00, Monday to Friday).

Please get in touch with Allica if your loan(s) is due to expire in the next few weeks/months as we’re keen to help you with the next steps. Send an email to welcome@allica.bank and we’ll be in touch or call 0330 094 3333.

How can I speak to someone at Allica Bank?

We’re always happy to chat! Send us an email at welcome@allica.bank and someone will get back to you as soon as possible. You can also call 0330 094 3333.

What support will I receive during the changeover?

Allica Bank and Allied Irish Bank (GB) will work closely with you to make the transition as easy as possible.

You can speak to Allied Irish Bank (GB) on 0345 6461505 (available between 09.00 – 17.00, Monday to Friday) or reach them by email at GBSME@AIB.ie if you have any questions.

Will I still have a Relationship Manager?

Yes you will. At Allica Bank, we give every one of our business customers a dedicated Relationship Manager. Someone that gets to know you, and can provide expertise tailored to your business. You’ll be introduced to your new Relationship Manager when you move over to Allica Bank.

What is Allica’s Privacy Policy

Our privacy policy can be seen here - https://www.allica.bank/privacy-policy

My business loan

What happens to my current loan?

For now, your payments will continue as before. When you’re due to be moved over to Allica, we’ll be in touch with the next steps.

Will my loan be affected or change?

No. Your loan will remain the same, except who you make the payments to. When the time comes to make the change, we’ll let you know. And we’ll make sure it’s as quick and easy as possible.

Will my terms change?

Your repayment schedule and terms and conditions will remain the same for your existing loans that are transferring.

Do I need to do anything?

There is nothing you need to do just now. We’ll contact you with all the information you need soon. But if you want to speak to anyone at AIB now, you can do so on 0345 6461505 (available between 09.00 – 17.00, Monday to Friday).

Should I cancel my payment(s) with AIB?

Please don’t cancel your current payment method with AIB, this will automatically get cancelled once the transfer has taken place.  No payment will be taken from Allica Bank until the transfer has happened and your payment is due. 

Will my loan transfer to Allica?

AIB has agreed to sell a portfolio of commercial loans to Allica Bank. If you are an AIB (GB) customer with a business loan, AIB will be writing to you shortly to confirm if your loan is included in that portfolio and the timing for when the loan will transfer. We are working very closely with AIB to make this transfer as seamless as possible for you.

Please get in touch if your loan(s) is due to expire in the next few weeks/months as we’re keen to help you with the next steps. Send an email to welcome@allica.bank and we’ll be in touch or call 0330 094 3333.

I have a Bounce Back Loan. What are my repayment options?

If you have a Bounce Back Loan with Allica, click here to find out about the various repayment options available to you, including how to choose a Pay As You Grow option.

Other Allica Bank products

Does Allica offer business current accounts?

Yes we do! Our Business Rewards Account is now available exclusively for Allica Bank customers. With no monthly fees and great cashback, it's designed especially to serve the needs of established businesses like yours.

Find out more here.

How can I switch my business current account to Allica Bank?

Your relationship manager will be able to help set you up with an Allica Bank Business Rewards Account.

We will only need a few bits of information to get you up and running.

What's more, if you have one, we'll match your existing AIB overdraft limit.

Speak to your relationship manager to get set up. Or find out more about our Business Rewards Account here.

Does Allica offer savings accounts?

Yes, we do. We offer a range of fixed and notice savings accounts at attractive rates for business savers. You can open a new account with Allica now (please email welcome@allica.bank) if you’d like to take advantage of these rates, or we will reach out to you after your loan is transferred to assist with moving the deposit accounts at this point.

Does Allica offer overdrafts?

We will be offering you an overdraft to the same value as provided by Allied Irish Bank (GB) if you transfer your business current account to Allica.

We will contact you with more information on this in due course.

Does Allica offer a debit card?

We offer a debit card with attractive cashback as part of our Business Rewards Bank Account, which we’ll be launching mid 2022. We will contact you with more information on this in due course.

Does Allica Bank offer online banking?

Yes, currently Allica savings customers can access their accounts online.

Does Allica Bank offer development finance?

Allica does not currently have a development finance offering. This is something we are likely to look into for the future.

Does Allica Bank have confirmation of payee?

The Banking industry has launched a new fraud-prevention tool – referred to as Confirmation of Payee (CoP) – which gives people the additional protection of checking the name of who you want to pay against the account number you are paying. Customers who want to make a payment will now have much more certainty that their money is being sent to the right person.

At this time we are not able to offer this, but we are working with the payment schemes to make this possible for Allica and other challenger banks to offer.

I have been told my account is closing. Does that mean I’m coming over to Allica?

If you have been informed that your current account is closing and a date has been provided to you, you will not be moving to Allica. Please check any correspondence received from AIB for more information and please contact AIB directly for more information. If you are interested in opening an account with Allica, please visit our website to see what products we currently have available.

Legal

Accessibility

Protecting your information and identity online

Modern Slavery Statement

Allica Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN: 821851). Registered office: 4th Floor, 164 Bishopsgate, London EC2M 4LX. Registered in England and Wales with company number 07706156.

Allica Bank savings accounts and business current account products are regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Allica Bank lending products are not regulated products.

Asset finance and growth finance services are provided by Allica Financial Services Limited trading as Allica Bank Asset Finance. Registered office: 4th Floor, 164 Bishopsgate, London EC2M 4LX. Incorporated under the laws of England and Wales with company number 12784979. Allica Financial Services Limited is not authorised or regulated by the Prudential Regulation Authority or the Financial Conduct Authority. The asset finance and growth finance products offered by Allica Bank Asset Finance are not regulated products.

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